Frequent Asked Questions
1. Booking and Session
Your photo shoot day usually starts by getting pampered with professional makeup and hair styling. Then we proceed to the full photo session helping you pose, changing your outfits, our studio set ups and lighting. We can do different outfit changes and help you bring your loved ones into this session.
That is absolutely ok. Most of us haven’t been photographed professionally. In fact, we specialise in photographing real people, who may not know what to do in front of the camera. During your session we will guide you through many authentic and natural poses, allowing you to find your own comfort level. It is our job to make you feel comfortable in front of the camera so we can take the best photograph you’ve ever seen you yourself.
Yes. We find it to be part of the portrait experience to get pampered with professional makeup and hair styling. We do include it in the session fee. If you prefer to have your own hair stylist or makeup artist, please let us know in advance.
We want you to feel beautiful, celebrated and inherently you in your photo shoot. Bring a special occasion outfit you’ve been dying to wear. Have a look at our Design your session form and start imagining how you’d like to be photograph. We will help you select and try your outfits before your session, so you can be sure to look amazing during your photo shoot.
Yes, we do have a studio wardrobe and you may borrow anything you like during your photo shoot. However, we know women have a wide range of style preferences, so we will ask you bring your own outfits to your session and we can mix and match our items. We can discuss this during your initial consultation and help you with ideas on how to get your desired look.
No, we don’t photograph women only. We photograph men, couples, kids, pets, your whole family or your work colleagues.
Yes, you may bring anyone you like if that person is being photographed with you. Other than that, we do not invite anyone to watch the session. We find our clients can be self-conscious of a camera and an audience can make them much more shy and nervous. We want you to have the best experience in the studio. If you feel you need someone else there to help you, please let us know in advance.
We do photograph outdoors, on location, at your own place. Please let us know during your initial consultation if you have any preferences regarding the location of your session.
Most of our sessions will last 1-4 hours from beginning to end, depending on what kind of session you’re having. If you’re having hair and makeup in the studio, we’ll allow a full hour/ hour and a half just for that. For family sessions, we usually have the girls coming in first for the styling and the boys joining us later.
We do understand life happens and things arise, so if for any reason you will not be able to attend your session, please let us know as soon as possible or at least 48h in advance and we will reschedule your appointment. You can reschedule your photo shoot for the following 12 months. Please note session fees are non-refundable.
Yes. We work with a variety of business clients with the most diverse needs. Please contact us for more information.
2. Photography and Location
We have a studio located in Milan, the Italian city of fashion and beauty. You can easily reach us by car or public transportation. We also photograph on location and in different studio spaces in London, UK.
We usually travel between Italy and the UK, but if you have other special location in mind or if you’re from somewhere else, please get in touch and we will discuss how to make it happen.
Absolutely. Some of our clients have their photo session while here on vacation or on business trips. We can do your initial consultation and photo viewing session via Skype if you don’t live nearby
Yes. All photographs presented to you on your viewing appointment get a full magazine retouch included. You will only view the most beautiful and finished images.
Your ordering session is when you see your beautiful photographs. We usually set this around 2 weeks after your photo shoot. Bring only those who were photographed with you or who is already sharing this experience with you. This is mostly a happy moment to share. Seeing your photographs is powerful and it can change the way you see yourself.
3. Products and Payments
We sell printed photographs because we believe people should exist in printed portraits. Printed artwork is something you can hold dear, you can touch and feel the texture, you can display in your home. Nobody cherishes a pen drive or a cd, and files can get lost during the years. We choose to take care of every detail till the final print of your photographs, so you can be sure to have the best final product. Our portraits are made to last more than 70 years, they will live through generations and will outlive you. When you purchase a photograph you are buying a piece of art. However, we also understand we live in a digital era and we do deliver every purchased photograph with its digital file included.
We offer a selection of beautiful matted wall portraits printed in Italy on premium paper in different sizes. We also offer a variety of portfolio box collections, you can choose from luxurious Italian leather to champagne and gold designed boxes to keep your images. You can see our printed products on your initial consultation.
We usually allow 3-5 weeks from initial consultation to delivering the final product. However, we have been known to accomodate a variety of needs. If you have a special deadline, please get in touch and we will discuss how to make it happen.
A photo session with us costs €190. It includes makeup, hair styling and a fully guided photoshoot. Photographs are sold separately and start at €150. The images you decide to purchase are entirely up to you. Headshots and personal branding packages start at €300. Folio box packages start at €900. We invite you to have a complimentary consultation so we can hear about your expectations and give you more details on what is included.
Yes we do offer payment plans. We can arrange monthly payments to accommodate your needs. Please note no photographs or products will be delivered until full payment is made.
Yes. Every image you purchase comes with its digital file included.